Privacy Policy and Terms and Conditions

PRIVACY POLICY

CALM Line Text Messaging Program
The Home for Little Wanderers

The Home for Little Wanderers (“The Home”) respects your privacy and is committed to protecting your information.

Information We Collect

• • Mobile phone number
  • Text message content and responses
  • Message timing and frequency
  • Information you voluntarily provide

How We Use Information

• Provide support through the CALM Line
• Respond to inquiries and deliver messages
• Improve services and communications
• Comply with legal obligations

Data Sharing

• We do not sell or share personal information for marketing or promotional purposes
• Mobile information and opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes
• Information may be shared with trusted vendors for operational purposes only  such as IT maintenance.
• Disclosure may occur if required by law or to protect safety

Your Choices

• Opt out anytime by replying STOP
• Get help by replying HELP

Security

We use reasonable safeguards to protect your information; however, SMS is not fully secure.

Access to messages is limited to program personnel working at the CALM line.  Information is restricted.

TERMS AND CONDITIONS

CALM Line Text Messaging

The Home for Little Wanderers’ Caregiver Assist Line of Massachusetts (CALM) is a non-crisis helpline created specifically to support members of this crucial workforce who are supporting children from infancy through age 5.

By opting in to text messaging, you agree to receive text messages from the CALM Line, a text-based support service providing guidance, resources, and assistance for children, youth, and families.

• Message Frequency: Message frequency varies based on user interaction.
• Message & Data Rates: Message and data rates may apply.
• Support: Text HELP or contact: 617-437-8688
• Opt-Out: You may opt out at any time by replying STOP.
  You will receive a confirmation message and no further texts.
• Privacy Policy: View our Privacy Policy above.
• Disclaimer: Carriers are not liable for delayed or undelivered messages.